HAVE QUESTIONS?

Frequently Asked Questions

When will I receive my order?

Typically 10-14 days from date of payment. Custom or bulk orders may take longer.

Can you rush my order?

Send us an email with your interest and timeline and we would be happy to discuss options that prioritize your deadline.

What happens if the product I want is out of stock?

If you purchase a backordered product we will contact you immediately with the information you provide. Your options may include changing colors or waiting a little longer for your perfect product.

Are the bottles and tumblers dishwasher safe?

Be sure to check the bottom for dishwasher safe symbols. Hand washing with hot soapy water is recommend before each use. Do not soak in soapy water. Avoid using cleaners with chlorine or bleach as this will discolor your bottle.

Is there a minimum purchase amount?

There is no minimum requirement. However, we do give discounts for orders of 25 or more.

Product Details

The superior hot & cold retention of the double wall insulated high endurance drinkware is available in a variety of powder-coated colors. Drinks stay hot up to 12 hours and cold up to 24 hours. They customize beautifully and make a great incentive or personalized gift.

Does Team Dawson engrave on products provided by customers?

Yes, we offer engraving services for products provided by customers. Please contact us to discuss the specifics of your item and ensure it is suitable for engraving.

Does Team offer discounts for bulk orders?

Yes, we offer discounts on bulk orders. Please reach out to us with your order details, and we’ll provide a personalized quote based on the quantity and type of products you’re interested in.

Do you engrave pet photos?

Yes, we engrave pet photos onto select products. Simply provide us with a high-quality image, and we’ll work with you to create a personalized engraving of your pet.